Nicole Rufuku - Going Deep into the Journey around Race and Product

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What does it mean to understand a culture different from your own? How do you notice and interrogate the biases people bring to the process and keep them from impacting the product? Do you know whether you are hearing the full story from your customers, especially those who are different from you? In this very personal conversation, Nicole shares stories from her personal journey and from many of the products she has brought to life.

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