Doing the Right Things - understanding and communicating customer needs
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In this module we cover:
- What are customer needs, and how they relate to the value we deliver with our product
- How to discover and understand customer needs
- How to communicate customer needs in a way that enables the team to deliver on those needs RELIABLY!
In later modules we also cover (NOTE: available 2 days after purchase):
- How to roadmap so that neither the CEO or the team hate the PO
- A quick and impactful method to prioritize the backlog
- How to size Backlog items without estimation, in a way that drives collaboration!
- Defining the perfect Sprint goals
- Quickly crafting acceptance criteria
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Resources
How_much_does_it_cost_-_A_Guide_to_Agile_Contracts_-_Evan_Leybourn.pdf
Preview shows pages 3–5 of 8. Subscribe to download the full document.
Video_Handouts_-_Module_04_-_Doing_the_Right_Things_-_understanding_customer_needs.pdf
Preview shows pages 8–10 of 18. Subscribe to download the full document.
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